Legal

Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Effective Date: January 1, 2024Version 1.0

Your Data, Your Rights

We are committed to protecting your privacy and ensuring your personal data is handled securely and transparently.

SafariTanzania.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book a safari with us.

1. Information We Collect

1.1 Personal Information

When you book a safari or contact us, we may collect the following personal information:

  • Full name and contact details (email, phone number)
  • Passport information and nationality
  • Dietary requirements and special needs
  • Emergency contact information
  • Payment information (processed securely through third-party payment processors)

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address and browser type
  • Time zone settings and location
  • Pages visited and time spent on our website
  • Referral sources

2. How We Use Your Information

We use the information we collect to:

  • Process and manage your safari bookings
  • Communicate with you about your trip
  • Provide customer support and respond to inquiries
  • Send you updates, newsletters, and promotional materials (with your consent)
  • Improve our website and services
  • Comply with legal obligations

3. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Hotels, lodges, airlines, and other service providers necessary to fulfill your safari booking
  • Payment Processors: Secure third-party payment processors to handle transactions
  • Legal Authorities: When required by law or to protect our rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data transmission (SSL/TLS)
  • Secure server infrastructure
  • Regular security audits and updates
  • Limited employee access to personal data

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of marketing communications
  • Object to processing of your data
  • Request a copy of your data in a portable format

To exercise any of these rights, please contact us at info@safaritanzania.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie preferences through your browser settings.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

SafariTanzania.com

Email: info@safaritanzania.com

Phone: +255 753 198 198

Address: Arusha, Tanzania

Questions About Your Privacy?

If you have any questions about how we handle your personal information, we're here to help.

Your Privacy Matters

Secure Data

Your information is protected with industry-standard encryption

Transparent

We're clear about what data we collect and how we use it

Your Rights

You have full control over your personal information